Privacy policy
MyTenPin is a bowling app for scoring games, tracking leagues and tournaments, and coaching your approach. It is operated by Sky Vista Consulting ("we"). This policy explains what the app collects, why, who can see it, and how to have it deleted.
The short version. We keep what you need to keep your bowling: your account, your scores and your coaching figures. Videos you record for the AI Coach never leave your phone. We do not sell your data, we show no ads, and the app contains no advertising or analytics trackers.
What we collect
- Your account: your name, email address and a password (stored only as a one-way hash), plus your bowling hand if you choose to give it, and the friend code that lets friends find you.
- Your bowling: the games you score, ball by ball; the leagues, teams and tournaments you join or add; practice drills; challenges, stepladders and kudos; the friends you add; and the oil patterns you add and the pattern each game was bowled on.
- AI Coach figures: the measurements the coach takes from a recording -- such as body angles, balance, ball speed, the boards the ball crossed and its entry angle -- and any note you add.
- Crash reports: when the app fails, a technical report of the error, the app version and the phone's platform, so we can fix it. It is linked to your account if you are signed in.
- Server logs: like any web service, our server records the IP address and time of requests, for security and to keep the service running.
The camera and your videos
The camera is used only when you record an approach for the AI Coach. The video is recorded, kept and analysed on your phone; it is never uploaded to us. Only the figures the coach measures from it are saved to your account. You can delete recordings from the app or by removing the app.
If you save a scoresheet picture from the share sheet, the app asks to add it to your photos. It never reads your photo library.
How we use it
- To run the app: score your games, work out your averages and statistics, keep league and tournament standings, and keep your data in step across your devices.
- To show your games to the people you bowl with (see below).
- To send account emails, such as a password reset you ask for.
- To find and fix problems, using crash reports and server logs.
We do not use your data for advertising, and we do not sell or rent it.
Who can see your data
- The people you bowl with: your name and scores are shown to members of the leagues you join, entrants in the tournaments you enter, friends you add (in their activity feed), and the people you challenge or meet in a stepladder.
- Private to you: tournaments and patterns you add for yourself, your coaching figures, and your practice drills.
- Service providers: the companies that host our server and deliver our emails process data only to provide those services to us.
- The law: we will disclose data if we are legally required to.
How long we keep it
We keep your data for as long as you have an account. When you delete your account it is deleted at once, with your games, coaching figures, drills, friendships and the patterns and tournaments you added for yourself; your games then no longer count in any standings. Leagues, stepladders and tournaments you set up for other people are handed to another member rather than deleted. Backups that still hold your data are overwritten within 30 days.
Your choices and rights
- See and correct most of your data in the app at any time.
- Ask us for a copy of your data, or to correct or delete it, by writing to the address below.
- Delete your account in the app: on the Score screen, open Account and choose Delete account. Or write to us from the email address on the account.
Security
Data travels between the app and our server over encrypted HTTPS. Passwords are stored only as hashes, and the app keeps your sign-in in your phone's secure storage. No system is perfectly secure, but we take reasonable steps to protect your data.
Children
MyTenPin is not directed at children under 13, and we do not knowingly collect data from them. If you believe a child has created an account, contact us and we will delete it.
Changes
If we change this policy we will update the date above, and tell you in the app if the change is significant.
Contact
Questions or requests about your data: dev@skyvistaconsulting.com